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Monday, April 23, 2018

Inevitable Payment Snafus



It happens at least once every time I travel. I set up on-line bill payment and banking. I get everything working ahead of time so any kinks can be worked out. My information is backed up on paper in case my laptop computer dies along the way.

Every single time there has been a snafu with on-line life. There are digital gypsies out there who claim it's easy to live a virtual financial life. That's true -until something screws up.

This year it wasn't too bad. There's the normal hassle of having to go through a whole list of security questions because you are connecting from a remote location. Make sure you really know your answers. Sure, things your mother's maiden name are easy to remember. It's some of the others that can be tricky. Questions like “What is my favorite movie,” can be tough as I've got a lot of favorites. Those answers I really have to write down.

One annoying thing this year was that one of my banks decided to completely redesign their website. It took me forever to figure out how to do a simple funds transfer. The link used to be right on the front page. Now it's buried about four layers down in vaguely named categories. It wasn't something I wanted to deal with when I was tired, and had an iffy Internet connection.

A few years back my local bank decided to shut down my debit card. Three times they said the problem was fixed, but it kept getting rejected. In the end we used my lovely wife's card from the same account. That had no problem at all.

The best thing you can do is to simplify your life so that there's a minimum of financial things you need to deal with. However, not matter how often I streamline my financial life, circumstances conspire to complicate them again. Dealing with on-line life is just part of the cost of being able to travel.

-Sixbears

6 comments:

  1. I've always said that technology is GREAT, when it works.

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  2. I try to take care of the bills before I travel. The bank is always informed as to where I am going so there isn't any problem with the debit card. Same with credit card. So far so good.

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    1. I do that too and discovered the bank changed the way that happens too!

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  3. I only use American Express, AMX has treated me great and have very few problems but when I do, they fix them very quickly.

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  4. I just spent the last 45 minutes fixing that same thing myself, Sixbears. And Dizzy, most of the places we traveled in Britain and Ireland did not accept AE, only Visa and MasterCard, and sometimes Discover. Who knew, but we were ready - taking 1 Vasa and 1 MC.

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    1. I don't even bother with American Express for that reason. Some places I go don't take it.

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