One of my banks just “upgraded” their mobile banking system. I tremble in fear when then do.
The first issue is that the new software always takes longer to install than they allow for. That’s followed up with a protracted debugging period.
This upgrade was extensive enough that they required a whole new banking app. Here’s the thing, I rely on mobile banking when traveling. It also came in handy during the covid lockdown. The worse thing that can happen is being far from home and locked out of my accounts. That happened a few years back and it was a mess. It never was straightened out until I came home some months later. If I’m physically camping out in their office they tend to focus much better on finding solutions.
Good thing I have backup plans for travel money. Nothing worse than being far from home and without access to funds.
The big snafu this time is their mobile check deposit. The old system, once they got the bugs out, worked really well. The new software is difficult to use. Worse yet, it will credit the deposit for a few days then reject it for being out of focus or some such thing. The error kicked the check out last Friday. Now I have to wait until Monday to see if the new deposit went in.
Fortunately I’m home right now and can always go into the bank to sort things out.
-Sixbears
Nothing can foul things up quite as effectively as a computer and nothing is harder to fix than a problem created by a computer.
ReplyDeleteTo err is human. To really screw up you need a computer.
DeleteAfter being screwed over by a big bank I've always had two smaller accounts. One is always a Credit Union. Much easier to get things fixed when the Bank-Credit Union folks know your face.
ReplyDeleteJust rejoice that Der Sock Puppet handlers has plans for e-dollars and social credit scores just like his Hero Xi :-)
Won't that be fun eh? Sarc
We've had a social score for years. It's called your credit rating. Affects much more than you'd think.
Delete6 Bears it's not hard to keep a good credit rating, just pay your bills on time and don't abuse your credit limits.
ReplyDeleteHowever, a "Social Credit" score can be "Adjusted" by almost any Social Justice Warriors whim and be used to control how and WHEN you are allowed to spend your money.
I got that firsthand from a friend who works in China. It's really weird to have "plenty of money" in the bank yet have to walk from the Airport to your pre-paid hotel because your Social Score was not good that day.
As Lenin said Socialism is to lead to Communism. And control the banking you control the people.
China is the worse and they aren't a Communist country anymore.
DeleteNothin like a good ole fashioned Social Capitalist economy to keep you in wan tans. Besides Chinese banks own half the world.
ReplyDelete